Privacy policy

Last updated: January 06, 2026

MolinEdge (“we”, “us”, “our”) operates this website and online store (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, make a purchase, or communicate with us.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the EU GDPR where applicable, and Google Merchant Center requirements.

1. Information We Collect

When you visit or use our Site, we may collect the following types of personal information:

a) Information You Provide to Us

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment and transaction details (processed securely by third-party payment providers)

  • Order history

  • Communications with us (emails, messages, customer support requests)

b) Information Collected Automatically

  • IP address

  • Browser type and device information

  • Pages viewed and actions taken on the Site

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Communicate with you about your order, account, or inquiries

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and ensure security

  • Comply with legal and regulatory obligations

  • Send marketing emails (only if you have consented, and you may unsubscribe at any time)

3. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties when necessary, including:

  • Shopify, which powers our online store

  • Payment processors (to securely process payments)

  • Shipping and fulfillment partners

  • IT, analytics, and website service providers

  • Legal or regulatory authorities when required by law

All third parties are required to protect your data and use it only for the purpose provided.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality

  • Analyze website traffic and performance

  • Improve your shopping experience

You can manage or disable cookies through your browser settings.

5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders and provide services

  • Meet legal, accounting, and regulatory requirements

  • Resolve disputes and enforce agreements

6. Your Rights (UK & EEA)

If you are located in the United Kingdom or European Economic Area, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Request data portability

To exercise any of these rights, please contact us using the details below.

7. Children’s Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal data from children.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

9. International Data Transfers

Your data may be processed outside the UK or EEA. When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us:

ECKFLOW
📍16-12 Goldsbury Walk,BS11 0PE,Bristol,United Kingdom

 📞 +44 20 8040 6789
📧 admin@molinedge.shop

For data protection purposes, molinedge is the data controller of your personal information.